Effective Date: 6/9/2025

We’re so glad you’re here and want to make sure your order arrives safely and on time. Here’s how we handle shipping and returns.

• Processing Time: Orders are handmade and ship within 3–5 business days.

• Shipping Methods: We ship via [USPS] with tracking provided.

• Shipping Rates: Calculated at checkout based on weight and destination.

Note: Please ensure your shipping info is accurate—we’re not responsible for lost packages due to incorrect addresses.

 

Returns & Exchanges

Because our products are personal care items, we do not accept returns or exchanges. However, if your product arrives damaged or defective, please contact us within 7 days of delivery.

 

Damaged Items:

Email a photo and your order number to [your email]. We’ll send a replacement or issue a refund if the item was damaged in transit.

 

💌 Questions?

We're here to help. Reach out to us at mamasmeltedmagic@gmail.com for anything from order updates to product questions.